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Empower is proud to serve you and your loved ones with Care Coordination services. Please read your handbook to get the most out of what we offer.

The Achieve Solutions website hosts thousands of health care tools. You will find articles, videos, audio clips, trainings, quizzes, and more. Find more on topics like depression, autism, substance use, and parenting.

Getting great care is an important step to living a healthy and happy life.

Helpful Numbers

AFMC PASSE Member Line
1-833-402-0672
(PASSE Choice Counseling)

AFMC Member Service Center
1-800-987-1200
(Eligibility Questions, Benefit Questions) 

Connect Care
1-800-275-1131
(PCP Assignments, help locating a PCP)

DHS Office of Appeals and Hearing
1-501-682-8622
(Appeals related to Medicaid and Medicaid Program Eligibility)

Empower Healthcare Solutions (Empower) Provider Relations
EmpowerHealthcareSolutionsPR@Empowerhcs.com

Shelly Rhodes, Provider Relations Manager
Shelly.Rhodes@empowerhcs.com
Phone: 501-707-0920
Cell: 501-813-9031

Janna Vandiver, Provider Relations Manager
Janna.Vandiver@empowerhcs.com
Phone: 501-707-0928
Cell: 501-813-9033

View DHS PASSE Field Staff – Regional Map

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