MEMBER AND CONSUMER DRIVEN
Empower’s model of care ensures individuals with Intellectual and Developmental Disability or behavioral health needs receive the right care, in the right setting, at the right time to improve health outcomes and manage total health care costs. Empower’s Care Coordinators manage care across all of the individual providers, including medical, pharmacy, behavioral health, intellectual and developmental disability, and long-term support services. Empower recognizes the importance of engaging individuals, key constituents, and stakeholders in the PASSE program. We developed a Consumer Advisory Council to ensure people have the opportunity to provide meaningful feedback and important program information across the state.
OUR MISSION AND VALUES
Mission: We empower individuals to lead fuller, healthier lives at home in their communities.
Keeping members at the center, we partner with providers, advocates, and the community to deliver the right solutions for an improved quality of life.
We strive to provide individuals with resources so they can live with purpose and support. We share, partner, and collaborate with others in order to achieve full inclusion for our members at home, at work, and in their communities in the name of mutual goals.
We see the potential in every individual, build upon their strengths, and treat them with dignity and respect. With the right support, all individuals can achieve their goals.
We start the conversations that matter. We speak up for others and encourage them to speak up for themselves. We seek out resources and opportunities to help make change.
We recognize the importance of freedom and personal choice. We use our experience and knowledge to help individuals realize and maintain independence.
We work with individuals and providers to coordinate care. We value member preferences regarding treatment.
We help individuals find the right support to receive the best possible services. We educate, support and collaborate so individuals have the opportunity for continued improvement.
Empower is run by six organizations working together:
Beacon Health Options (Beacon). Beacon is the nation’s largest organization exclusively dedicated to assessing and addressing the clinical and social needs of individuals experiencing mental illness, addiction and developmental disabilities. In Arkansas, since 2010, Beacon has had contracts with the Department of Human Services to assist in administering the behavioral health care delivery system.
Independent Case Management (ICM). ICM is a statewide premier provider of home and community-based supports to individuals with intellectual and developmental disabilities.
Statera. Statera is an entity comprised of leaders and innovators committed to serving the long-term support services needs of Arkansans, including those with behavioral health and developmental disability diagnoses. Together, the representatives of Statera have vast health care experience, spanning home health, hospice, skilled nursing facilities, assisted living facilities, independent care facilities, institutional pharmacies, retail pharmacies, medical clinics, rural health clinics, non-emergency transportation services; and full-service rehabilitation therapy businesses throughout Arkansas.
The Arkansas Healthcare Alliance, LLC. The Alliance is comprised of approximately 22 well-established inpatient and outpatient providers, who strive to provide quality behavioral health, substance use disorder, and intellectual and developmental disability services. Together, the Alliance offers individualized treatment to tens of thousands of Arkansas infants, children, adolescents, adults, and families.
Woodruff Health Group, LLC (ARcare/pharmacist). ARcare operates as a Federally Qualified Health Center (FQHC). In addition, ARcare is the statewide provider of medical and case management services for the Ryan White HIV/AIDS program. Over the last 30 years, ARcare has created a health care home through a network of 36 primary care clinics, three pharmacies, and four wellness centers to serve underserved communities and provide access to quality health care.