Your First Visit

At the first visit, the member can expect the following from their Care Coordinator:

  • Introduction and Overview of Care Coordination
  • Contact Information for the Care Coordinator and Toll Free Number
  • Completion of the Healthcare Questionnaire
  • Discussion of Goals for Care Coordination
  • Obtain Release of Information for Providers and Support System
  • Healthcare Questionnaire which covers the following:
    • Current Health Status
    • PCP Information
    • Diagnosis
    • Medications
    • Providers
    • Resources/Barriers to Care
    • Financial
    • Legal
    • Transportation
    • Cultural/Linguistic
    • Housing
    • Disabilities
    • Support System