Contact Us

Provider and Members are always encouraged to contact our Member and Provider services line first. All calls are given a reference number that can be requested by the member or provider for future tracking and follow-up.

Member Services: 866-261-1286 | TTY 711
Provider Services: 855-429-1028

If you are a member or provider and you have questions or concerns about the Empower PASSE, please contact EmpowerHealthcareSolutionsPR@Empowerhcs.com or call our toll free number and ask for our Provider Relations Manager.

To report Complaints, Grievances or to file an Appeal
To report suspected Fraud, Waste, and Abuse

Empower Healthcare Solutions, LLC
PO BOX 211446
Eagan, MN 55121
Member Services: 866-261-1286 | TTY 711
Provider Services: 855-429-1028
Fax: 888-614-5168
empower@empowerhcs.com
www.getempowerhealth.com