Upcoming Trainings
Care Coordination Overview
This webinar will cover services provided, specialty populations, Person Centered Service Planning, and contacts for the Care Coordination team.
| Tuesday, August 6, 2019 | 11:00 a.m. – 12:00 p.m. | Register Here! |
Developmental Disability and Intermediate Care Facilities
This webinar will cover prior authorization, documenting medical necessity, reimbursement methods and rules.
| Tuesday, July 30, 2019 | 11:00 a.m. – 12:30 p.m. | Register Here! |
Incident Reporting for Empower Providers
This webinar will review reportable events, timelines for reporting, completion of the Incident Reporting form, and contacts for report submission.
| Thursday, July 18, 2019 | 1:00 p.m. – 2:00 p.m. | Register Here! |
| Friday, July 26, 2019 | 11:00 a.m. – 12:30 p.m. | Register Here! |
| Thursday, August 15, 2019 | 1:00 p.m. – 12:00 p.m. | Register Here! |
| Friday, August 23, 2019 | 11:00 a.m. – 12:30 p.m. | Register Here! |
InterQual Provider Training: Behavioral Health Inpatient
This webinar will cover Interqual criteria for Behavioral Health Inpatient Services.
| Monday, July 22, 2019 | 9:00 a.m. – 10:30 a.m. | Register Here! |
InterQual Provider Training: Behavioral Health Outpatient
This webinar will cover Interqual criteria for Behavioral Health Outpatient Services.
| Tuesday, July 23, 2019 | 1:00 p.m. – 2:30 p.m. | Register Here! |
InterQual Provider Training: Medical
This webinar will cover Interqual criteria for Behavioral Health Outpatient Services.
| Wednesday, July 24, 2019 | 9:00 a.m. – 10:00 a.m. | Register Here! |
| Friday, August 9, 2019 | 9:00 a.m. – 10:00 a.m. | Register Here! |
Outpatient and Home and Community Based Services
This webinar will cover prior authorization, documenting medical necessity, reimbursement methods and rules as well as a closer look at outpatient and home and community based services.
| Wednesday, July 17, 2019 | 11:00 a.m. – 12:30 p.m. | Register Here! |
| Wednesday, August 14, 2019 | 1:00 p.m. – 2:30 p.m. | Register Here! |
Person Centered Service Plan
This webinar will cover an overview of the PCSP process including revisions, specialty populations, change of providers and addition of new services to the plan.
| Tuesday, July 23, 2019 | 11:00 a.m. – 12:00 p.m. | Register Here! |
| Tuesday, August 20, 2019 | 11:00 a.m. – 12:00 p.m. | Register Here! |
Provider Orientation
This webinar will cover Empower related information including provider responsibilities, provider resources, member rights and responsibilities, eligibility, covered services, utilization management, care coordination, claims submission, quality improvement, the empower portal, and more.
| Tuesday, August 13, 2019 | 1:00 p.m. – 2:30 p.m. | Register Here! |
Psychiatric Residential and Acute Treatment
This webinar will cover prior authorization, documenting medical necessity, reimbursement methods and rules as well as a closer look at PRTF and Acute requirements.
| Thursday, August 1, 2019 | 11:00 a.m. – 12:30 p.m. | Register Here! |
Speech, Physical, and Occupational Therapy Services
This webinar will cover prior authorization, documenting medical necessity, reimbursement methods and rules as well as a closer look at outpatient and home and community based services.
| Friday, July 19, 2019 | 11:00 a.m. – 12:30 p.m. | Register Here! |
Open Forum Calls
Empower will be available for Open Forum Calls to discuss claims, utilization management, and care coordination questions.
| Mondays June 3 through August 26 | 12:00 p.m. – 1:00 p.m. | Join Here! |
Town Halls
- Little Rock Town Hall 1-14-19
- Little Rock Town Hall 1-15-19
- Fayetteville Town Hall 1-22-19
- Texarkana Town Hall 1-29-19
- Jonesboro Town Hall 2-6-19
- Monticello Town Hall 2-7-19
Conferences
Educational Opportunities
- Empower Town Hall
- Empower Provider Orientation
- Provider Portal: Prior Authorization and Claims
- Psychiatric Residential Treatment and Intermediate Care Facilities (ICF)
- Inpatient Authorizations: Navigating Identifi and Medical Necessity
- Outpatient Services
- Personal Care Services
- An Overview of Physical Therapy, Occupational Therapy, Speech Therapy and Day Treatment Services
- Developmental Disability Services
- Empower Provider Town Halls April 2019