Upcoming Trainings
Provider Orientation
This webinar will cover Empower related information including provider responsibilities, provider resources, member rights and responsibilities, eligibility, covered services, utilization management, care coordination, claims submission, quality improvement, the empower portal and more.
| Tuesday, April 21, 2020 | 10:00 a.m. – 11:30 a.m. | Register Here! |
| Tuesday, May 19, 2020 | 10:00 a.m. – 11:30 a.m. | Register Here! |
| Tuesday, June 16, 2020 | 10:00 a.m. – 11:30 a.m. | Register Here! |
| Tuesday, July 21, 2020 | 10:00 a.m. – 11:30 a.m. | Register Here! |
| Tuesday, August 18, 2020 | 10:00 a.m. – 11:30 a.m. | Register Here! |
| Tuesday, September 15, 2020 | 10:00 a.m. – 11:30 a.m. | Register Here! |
Provider Portal: Prior Authorization and Claims
This webinar will cover a portal overview including member eligibility, claims submission, covered services, utilization management, submitting a prior authorization, and reimbursement methods.
| Wednesday, April 15, 2020 | 11:00 a.m. – 12:30 a.m. | Register Here! |
| Wednesday, May 6, 2020 | 11:00 a.m. – 12:30 a.m. | Register Here! |
| Wednesday, June 17, 2020 | 11:00 a.m. – 12:30 a.m. | Register Here! |
Assisting Providers with Independent Assessments at Empower
This webinar will cover how to effectively manage your members’ Independent Assessment data including scheduling, assessment definitions, Empower IA Events, and Saturday options.
Empower Open Forum Calls
This forum is intended to answer questions about Empower claims, utilization management, care coordination, and the CES Waiver Transition. Please remember that PHI should not be shared on these calls.
| Monday, April 13, 2020 | 12:00 p.m. to 12:30 p.m. | Join Here! |
| Monday, April 27, 2020 | 12:00 p.m. to 12:30 p.m. | Join Here! |
| Monday, May 11, 2020 | 12:00 p.m. to 12:30 p.m. | Join Here! |
| Monday, May 25, 2020 | 12:00 p.m. to 12:30 p.m. | Join Here! |
| Monday, June 8, 2020 | 12:00 p.m. to 12:30 p.m. | Join Here! |
| Monday, June 22, 2020 | 12:00 p.m. to 12:30 p.m. | Join Here! |
| Monday, July 6, 2020 | 12:00 p.m. to 12:30 p.m. | Join Here! |
Town Halls
- Empower September Town Hall
- Empower February Town Hall
- Little Rock Town Hall 1-14-19
- Little Rock Town Hall 1-15-19
- Fayetteville Town Hall 1-22-19
- Texarkana Town Hall 1-29-19
- Jonesboro Town Hall 2-6-19
- Monticello Town Hall 2-7-19
Conferences
Educational Opportunities
- Acute and Psychiatric Residential Treatment
- Community and Employment Supports (CES) Waiver: An expansive overview of services, descriptions, and codes
- Assisting Providers with Independent Assessments at Empower
- Care Coordination Overview
- Person Centered Service Plan
- Incident Reporting for Empower Providers
- Empower Provider Orientation Listen Here
- InterQual And Medical Necessity Evaluations
- Arkansas InterQual Inpatient Provider Training
- Provider Portal: Prior Authorization and Claims
- Psychiatric Residential Treatment and Intermediate Care Facilities (ICF)
- Outpatient Services and Home and Community Based Services
- Personal Care Services
- An Overview of Physical Therapy, Occupational Therapy, Speech Therapy and Day Treatment Services
- Developmental Disability Services
- Empower Provider Town Halls April 2019
- Empower Provider Town Halls September 2019