Provider Training

Upcoming Trainings

Care Coordination Overview

This webinar will cover services provided, specialty populations, Person Centered Service Planning, and contacts for the Care Coordination team.

Tuesday, August 6, 2019 11:00 a.m. – 12:00 p.m.Register Here!

Developmental Disability and Intermediate Care Facilities

This webinar will cover prior authorization, documenting medical necessity, reimbursement methods and rules.

Tuesday, July 30, 2019 11:00 a.m. – 12:30 p.m.Register Here!

Incident Reporting for Empower Providers

This webinar will review reportable events, timelines for reporting, completion of the Incident Reporting form, and contacts for report submission.

Thursday, July 18, 2019 1:00 p.m. – 2:00 p.m.Register Here!
Friday, July 26, 201911:00 a.m. – 12:30 p.m.Register Here!
Thursday, August 15, 2019 1:00 p.m. – 12:00 p.m.Register Here!
Friday, August 23, 201911:00 a.m. – 12:30 p.m.Register Here!

InterQual Provider Training: Behavioral Health Inpatient

This webinar will cover Interqual criteria for Behavioral Health Inpatient Services.

Monday, July 22, 20199:00 a.m. – 10:30 a.m.Register Here!

InterQual Provider Training: Behavioral Health Outpatient

This webinar will cover Interqual criteria for Behavioral Health Outpatient Services.

Tuesday, July 23, 20191:00 p.m. – 2:30 p.m.Register Here!

InterQual Provider Training: Medical

This webinar will cover Interqual criteria for Behavioral Health Outpatient Services.

Wednesday, July 24, 20199:00 a.m. – 10:00 a.m. Register Here!
Friday, August 9, 20199:00 a.m. – 10:00 a.m. Register Here!

Outpatient and Home and Community Based Services

This webinar will cover prior authorization, documenting medical necessity, reimbursement methods and rules as well as a closer look at outpatient and home and community based services.

Wednesday, July 17, 201911:00 a.m. – 12:30 p.m.Register Here!
Wednesday, August 14, 20191:00 p.m. – 2:30 p.m.Register Here!

Person Centered Service Plan

This webinar will cover an overview of the PCSP process including revisions, specialty populations, change of providers and addition of new services to the plan.

Tuesday, July 23, 2019 11:00 a.m. – 12:00 p.m.Register Here!
Tuesday, August 20, 201911:00 a.m. – 12:00 p.m.Register Here!

Provider Orientation

This webinar will cover Empower related information including provider responsibilities, provider resources, member rights and responsibilities, eligibility, covered services, utilization management, care coordination, claims submission, quality improvement, the empower portal, and more.

Tuesday, August 13, 20191:00 p.m. – 2:30 p.m.Register Here!

Psychiatric Residential and Acute Treatment

This webinar will cover prior authorization, documenting medical necessity, reimbursement methods and rules as well as a closer look at PRTF and Acute requirements.

Thursday, August 1, 201911:00 a.m. – 12:30 p.m.Register Here!

Speech, Physical, and Occupational Therapy Services

This webinar will cover prior authorization, documenting medical necessity, reimbursement methods and rules as well as a closer look at outpatient and home and community based services.

Friday, July 19, 201911:00 a.m. – 12:30 p.m.Register Here!


Open Forum Calls

Empower will be available for Open Forum Calls to discuss claims, utilization management, and care coordination questions.

Mondays June 3 through August 26 12:00 p.m. – 1:00 p.m. Join Here!


Town Halls

Conferences

Educational Opportunities